Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Laboratory

The laboratory is accredited by the College of American Pathologists. Limited laboratory services encompass most routine procedures used to treat a normal healthy population and most acute care scenarios. Many specialized tests can be performed through military reference laboratories; this averages seven to 10 days for receipt of results. TRICARE network laboratories are used when other limitations dictate (e.g., specimen viability, transportation time, etc.).

Contact Us

Location

Walk straight from the main entrance. The Laboratory is located on the right hand side, after the Pharmacy.

Hours

Monday, Tuesday, Thursday, Friday
7:30 a.m. to 4:30 p.m.
Wednesdays, 9:15 a.m. to 4:30 p.m.

Off-Base Provider Request

Monday, Tuesday, Thursday, Friday
7:30 a.m. to 3 p.m.
Wednesday, 9:15 a.m. to 3 p.m.

Telephone 

530-634-2941, option 3, 2

Don't forget to keep your family's information up to date in DEERS!